Careers at VoiceOps
Help call centers invest in their biggest asset - people
Solve a big problem for a big market
U.S. call centers allocate $12 billion a year of management time towards coaching activities. Most of that coaching doesn’t translate to better performance, and that’s a huge problem.
VoiceOps is building the turnkey solution to build a data- and results-driven coaching culture that translates to higher revenue. You’ll play an important role in making this happen.
Our tool plays a key role in sales teams’ effort to impact their top line. We prove out a conversion rate lift with every new customer through an A|B test, so we know we’re generating actual business value in a $300 billion industry.
Our quickly growing customer base includes industry leaders across the U.S. in insurance, smb saas, solar panels, online education, and travel.
Join a community of like-minded people
We spend most of our waking hours together, and it’s really important to us that VoiceOps is a place where people find a tight-knit community that makes this more than a job. We’re diverse in all sorts of ways, but there are two traits we all share and that we don’t compromise on:
We are all extremely ambitious about the future, gritty when things get hard, and excited to work really hard towards a shared goal.
We all can think deeply and critically about problems, within one’s domain and across the business.
Our Team
Ethan Barhydt
CEO & Cofounder
VoiceOps enthusiast
Tom Muise
COO
Bass guitar enthusiast
Erika Jesse
Executive Assistant
Outdoor enthusiast
Shari Tishman
Head of Marketing
Belly laugh enthusiast
Nick Brown
Head of Engineering
Movie enthusiast
Paul Piazza
Head of Customer Success
Outdoors enthusiast
Megan Wilson
Senior Product Manager
Roasted vegetable enthusiast
Phillip Chaffee
Software Engineer
Kombucha enthusiast
Sam Brownlow
Software Engineer
Documentary enthusiast
Cyrus Ready-Campbell
Full-Stack Engineer
Ultimate frisbee enthusiast
Michael Aldridge
Staff Site Reliability Engineer
Uptime enthusiast
Nic Boutte
Support Engineer
Thai tea enthusiast
Dan Miller
Manager of Professional Services
Percussion enthusiast
Stephen Corey
Sales Engineer
Music enthusiast
Steve Tanner
Strategic Account Executive
Fishing enthusiast
Mindy Statz
Strategic Account Executive
Texas Gulf Coast enthusiast
Mark Britschgi
Strategic Account Executive
Great outdoors enthusiast
Kevin Deng
Sales Development Representative
Outdoor adventure enthusiast
Arlen Exconde
Operations Lead
Careers at VoiceOps
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